The terms and conditions below govern the use of The Red Wolf located at the web address: http://shop-theredwolf.ptThe terms and conditions below also govern sales made at The Red Wolf located at the web address: http://theredwolf.pt.
Browsing through this website does not necessarily imply the provision of personal data, since no personal data identifying a user is automatically recorded.
The Red Wolf may collect non-personal and non-identifiable information from a specific user for the purposes of monitoring the use of our services and to help us develop and improve our site.
The Red Wolf is committed to protecting your privacy. Although browsing the site does not imply the provision of personal data, we collect the information that you choose to fill in the forms on the website. In order for the personal data collected through the filling of forms to be used, The Red Wolf will provide the user with the necessary information so that, in advance, he can give his consent to the treatment.
For any questions related to the processing of your data, please consult our available privacy policy here.
To provide visitors with greater choice about how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-Out Browser Add-on. The add-on communicates with Google Analytics JavaScript (ga.js) to indicate that information about the site visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Extra does not prevent information from being sent to the site itself or to other web analytics services. Learn more about Google Analytics Brower Opt-out extra.
By using this site you agree to the collection and use of your information, as set out in these Terms and Conditions and Privacy Policy. The Red Wolf reserves the right, at any time and without prior notice, to change these Terms and Conditions or Privacy Policy, the changes being published on this site.
The Red Wolf intends that the entire website is always working, however The Red Wolf cannot guarantee this.
The Red Wolf Online Store cannot guarantee that all products shown will be available at the time you place your order. In the event that the product you order is no longer available, you will be contacted by e-mail immediately after placing your order.
Due to your computer's color settings, the colors of the products shown in The Red Wolf images may differ from the current colors. The Red Wolf Online Store cannot be held responsible for any discrepancy.
If you have any questions, please contact customer service at info (at) theredwolf.pt.
We appreciate your comments about our service, so we can improve. We intend to deal with any problems quickly and fairly. If you have reason to complain about our service, please send an email to our customer service team — info (at) theredwolf.pt, clearly stating that you are filing a complaint. Our goal is to respond after a few working days to resolve as soon as possible.
We also inform you that, as a consumer, in the event of a dispute regarding contractual obligations resulting from contracts of purchase and sale or provision of services, you may resort to the following Alternative Dispute Resolution Entities:
Faculty of Law of Universidade Nova de Lisboa — Campus de Campolide
www.arbitragemdeconsumo.org
Edificio Ninho de Empresas — Estrada da Penha
8005-131 Headlight
www.consumeronline.pt
Av. Fernão Magalhães, nº 240, 1º
3000-172 Coimbra
www.centrodearbitragemdecoimbra.com
Rua dos Douradores, 116, 2nd
1100-207 Lisbon
www.centroarbitragemlisboa.pt
Rua da Figueira Preta, nº 10, 3rd floor
9050-014 Funchal
centroarbitragem.sras@gov-madeira.pt
Rua Damião de Góis, 31 — Store 6
4050-225 Porto
www.cicap.pt
Rua Capitão Alfredo Guimarães, nº 1
4800-019 Guimaraes
www.triave.pt
Braga: Rua D Afonso Henriques, nº 1 (Ed. Parish Council of Sé)
4700 — 030 Braga
Viana do Castelo: Av. Rocha Paris, nº 103 (Vila Rosa Building)
4900 — 394 Viana do Castelo
www.ciab.pt
In the event of an online consumer dispute, the consumer may use an online dispute resolution (ODR) system, the ODR Platform (“online dispute resolution”), with competence to resolve disputes related to contractual obligations resulting from sales contracts or online services.
Aceda hereto the Electronic Platform for Alternative Dispute Resolution in sales contracts or online services.
More information in Consumer Portal (www.consumer.pt)
